Frequently Asked Questions
We offer customized and tailored support in our client’s home environment.
Home care services are provided in the comfort of our client’s home, while assisted living is offered in a facility that is shared amongst residents. We can provide care to our clients who live in assisted living facilities.
Yes, we provide around-the-clock care to meet the needs of our clients.
Our caregivers are highly qualified, trained, and undergo thorough and ongoing background checks to ensure the highest standards of care.
Absolutely, we work with you to create a customized care plan that suits the specific needs and preferences of your loved one.
Yes, we provide specialized dementia care with a focus on creating a safe and supportive environment. We create an individualized care plan for dementia clients and we comfort them by creating familiar connections with their environment. We join our client’s journey through established daily routines and a consistent caregiving team.
Safety is our highest priority. We conduct home safety assessments, recommend safety measures, and provide ongoing training to our caregivers and family members.
Our services are covered by most long-term care insurance (LTC) policies. We are a private pay agency and we accept all major credit cards and personal checks.
Home care allows individuals to maintain independence and comfort in familiar surroundings of home, promoting emotional well-being.
Yes, we offer respite care to provide family caregivers with temporary relief and support.
You can contact us through our website, phone, or email to discuss your needs and initiate the service assessment. In most cases, the assessment can be scheduled within 24 to 48 hours.
Costs vary based on the level of care needed. We offer transparent pricing plans tailored to individual requirements.
You are always in full control of who you allow in your home. Caregiver matching is based on skills, experience, and compatibility, ensuring a positive and comfortable relationship.
No, we do not offer live-in care but we do offer around clock 24/7 care provided by experienced care providers.
Absolutely, our caregivers can assist with medication reminders and keep family members informed when medications are due for refill.
Personal assistant services include activities of daily living including but not limited to errands, grocery shopping, meal preparation, and bathing.
We maintain open communication channels, and you can expect regular updates through calls, emails, or our secure online “Family Portal”.
Yes, our caregivers are trained to assist individuals with various mobility challenges.
We prioritize cultural competence through ongoing training and by respecting and understanding the diverse backgrounds of our clients.
Absolutely, we understand that needs may change, and we are flexible in adjusting care plans accordingly.
Testimonials
Here’s what our satisfied clients and staff had to say about our services: